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- MaxBill and HarmonyCom Partner to Meet Demands
of Broadband Billing, ustomer Care and Provisioning
Integrated Solution Bridges Gaps Between Business Management
and Network Delivery for Broadband Service Providers Worldwide
- Ann Arbor, MI & New York, NY – November 13 2000 –
HarmonyCom, Inc., a leading eveloper of broadband service delivery
software, and MaxBill, an innovative provider of customer-centric
Customer Care and Billing (CC&B) systems for providers of
usage-based and event-driven telecommunications services, announced
the formation of a key alliance. The two companies have agreed
to combine their technologies to offer a comprehensive billing,
customer care and provisioning solution to providers of broadband
services worldwide. Service providers will benefit with an end-to-end
customer care and provisioning offering, enabling the delivery
of new services to customers quickly and efficiently.
- “Our goal is to empower service providers with a solution
to assure service, revenue and profit,” said Roy Safit, MaxBill
Corporate Director of Business Development. “The integration
of Harmony service management software and the MaxBill CC&B
system will help us achieve this goal by bridging the gap between
business applications and network delivery.”
- HarmonyCom’s flagship product, Harmony, is a broadband
service delivery solution that enables service providers to apidly
deploy broadband services across multi-technologies and multi-vendor
networks. By integrating with the MaxBill CC&B system, which
provides Internet-enabled customer care, convergent rating, order
management and data warehousing
functionalities, Harmony will allow service providers to automate
the delivery of broadband services and gain the first-to-market
advantage. Harmony’s flexible design facilitates rapid deployment
of the software and the ability to smoothly interoperate with
the MaxBill system.
- “The MaxBill system is leading the new wave of CC&B
systems currently appearing in the marketplace,” said Peter
Middleton, Business Development Director at HarmonyCom. “By
combining our best-of-breed provisioning with the MaxBill CC&B
system, service providers worldwide will have an end-to-end solution
to support the offering and delivery of advanced broadband services.”
HarmonyCom and MaxBill have also agreed to globally market their
joint solution and are targeting both emerging and existing providers
of broadband services worldwide.
About HarmonyCom
Founded in 1997, HarmonyCom, Inc., develops and markets broadband
service management software. HarmonyCom’s flagship product,
Harmony, automates the entire broadband provisioning process
enabling service providers and carriers to reduce operational
costs, bring new services to market faster, and improve customer
satisfaction. An active participant in industry associations
such as TeleManagement Forum, HarmonyCom is a venture-backed
company with offices in Ann Arbor, Mich., London, and Tel Aviv.
HarmonyCom is available on the Web at www.harmonycom.com.
About MaxBill
MaxBill provides high quality, complete, cost-effective
financial solutions for service providers worldwide. MaxBill
delivers a convergent, carrier-grade platform to support the
advanced and evolving business needs of both traditional (wireline,
wireless, utilities) and next generation (3G, PLC and IP) services.
MaxBill combines a powerful and scalable next-generation billing
engine, service-enabling platform and customer-centric CRM powered
by universal workflows on a Universal Consolidating Platform
(UCP). MaxBill is unique in offering a comprehensive solution
that is both modular and rapidly deployable. Providers can achieve
service and revenue assurance, using one flexible, component-based
solution.
Contacts:
llan Solel
MaxBill Ltd
Tel:+44 208 324 1585
Fax:+44 208 324 1720
ilans@maxbill.com
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MaxBill
and HarmonyCom - November 13, 2000