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Revenue Assurance
for Today's Next-
Generation -
Marketplace
Hybrid Prepaid
and
Postpaid Billing
Challenges |
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- The MaxBill Approach
- One of the most fundamental problems for service providers today is using multiple
systems that need access to core and complementary data sets. This often results in complicated,
time consuming and costly data warehousing configurations, which can lead to problematic
interdepartmental processes, and consequentially turn into a major source of revenue leakage
and customer churn.
MaxBill's Product solves this problem and simplifies processes by easily and cost-effectively
integrating independent data and business rules, from multiple OSS/BSS modules, into one
unified database.
Our unique approach empowers you with flexibility and vendor independence by providing a platform
for IT departments and a tool for System Integrators, Network Vendors, and software providers
seeking to conduct self development and OEM capabilities.
Why Switch to MaxBill's Product?
The MaxBill Product offers comprehensive, end-to-end Customer Care, Rating and Billing. It is fully
integrated yet designed as modular with standalone modules and packages that can be bought and
deployed separately across Lines of Business (LOB) to provide you with a tailored solution at a
competitive price, enabling comprehensive service and revenue assurance.
With MaxBill, our customers enjoy:
- Consolidation of multiple functions and business processes
- Augmented overall performance and reduction of revenue leakage
- Increased revenues via flexible convergent service offering
and bundling
- Improved service assurance, customer satisfaction, and reduction
of churn
- Enhanced corporation-wide coordination of departmental workflows
and information
- Reduced time-to-market and total cost of ownership
- Quick and effective implementation of processes and services
- One step closer to the optimal integrated OSS/BSS solution
Streamlined Business Procedures
- Fierce competition in the telecommunications market accentuates the need
for departmental communications to flow flawlessly. Consolidation of multiple
systems and databases is necessary for streamlined business processes, which
are fundamental in saving money and satisfying customers. Only a comprehensive
system that can deliver across-the-board functionality can truly reduce costs
and increase efficiency.
MaxBill's platform flexibility supplies the demand for streamlined, flow-thru
processes. In providing a consolidated database and process-oriented system
functionality, MaxBill's system can replace end-to-end processes, data modules,
existing best-of-breed solutions, or home-grown islands of functionality.
As part of its holistic system approach, MaxBill's Product maintains
a customer centric view for managing
data individually, at the customer level. This approach also supports
the convergent functionality of the system. All data revolves
around the customer, enabling the system to manage any type of
product or service in the most efficient manner, enhancing customer
experience and reducing churn.
MaxBill's Comprehensive Platform
MaxBill's Product incorporates a flexible platform to provide a complete range
of functionality, packaged under a single framework and is powered by universal
workflows. MaxBill's pre-integrated Product consolidates CRM functionality with
service management, along with a real time and batch rating engine and financial
information onto a single platform, creating a single customer view for all systems.
The use of universal workflows optimizes productivity by enabling end-to-end efficient
customer and service-based operational processes, such as order management and collection,
on the same platform.
Service providers using MaxBill's robust platform foundation, gain streamlined business processes
for enhanced departmental communications, along with the ability to offer their customers a wide
range of inter-changing services and functionalities for increased service and revenue assurance.
The universal workflows help synchronize and coordinate divergent department activities - including
marketing, sales, operations, billing, finance, support and customer care - to achieve the common goal
of customer satisfaction.
The platform's flexibility enables increased revenue by adding convergent services and bundling,
as well as cross LOB discounts and promotions to the service catalogue and the reduction of revenue leakage
through the consolidation of multiple functions.
The MaxBill platform was built to successfully tackle today's BSS (CRM, Order Management,
Rating, Billing and A/R) issues by providing a robust foundation for executing the functionalities which
customers require. With MaxBill, established service providers can also effectively adapt to changing
market trends, by easily enhancing their value-added service offerings.
Support for Vertical and Multi-Play Markets
The MaxBill Product provides full, convergent functionality required to support end-to-end processes
across multiple lines of business, with proven scalability to handle business transaction processing needs.
The Product's single, pre-integrated platform enables operators to accelerate their Multi-Play initiatives
efficiently and inexpensively.
MaxBill's combined Multi-Play functionality for providers offers multiple bundled services, including
subscription TV, VoIP for pre- and post-paid telephony, Internet
access and others. With MaxBill, you improve your retention package and attract new customers
with cross-product
bundling, pricing and discounts.
Click here to learn more about MaxBill's
product modules
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