Home AMPS S.p.A Selects MaxBill - December 3, 2002
  • AMPS S.p.A Selects MaxBill to Replace Legacy Customer Care and Billing Systems

    MaxBill Brings its Experience in Telecom CRM and Billing to the Utilities Market
     
  • Parma, Italy - December 3, 2002 - AMPS announced today that it has chosen MaxBill to replace its existing legacy customer care and billing systems with the MaxBill UCP (Universal Consolidating Platform). The UCP will take AMPS beyond integrated CRM and Billing by streamlining business processes and enabling complete service and revenue assurance.

  • Since its establishment in the beginning of the twentieth century, AMPS has been a recognized leader and pioneer in the Italian utility market. In 1999, AMPS made an important step in its expansion plan by entering the telecom and IT markets through the acquisition of an important sharing with Albacom in ALBACOMAMPS and IT.City S.p.A; AMPS also acquired the electricity network distribution system in Parma from the leading Italian Utility, ENEL.

  • "As AMPS strives to be the leading multi-utility provider, MaxBill's UCP will bring us unprecedented capabilities in the competitive and newly deregulated utilities market. In January 2003, when the Italian privatization laws come into effect, AMPS will be split into services and network companies. By using MaxBill's convergent platform, these independent bodies will interact and share operational workflows," explains AMPS IT Manager, Dr. Carlo Parisi.

  • "The UCP gives convergence a new meaning," says MaxBill's Chairman, Hadar Himmelman. "It will benefit providers of various vertical markets, such as fixed-line and mobile telephony as well as IP and multi-utility services. MaxBill can provide them with tailor-made localization packages to successfully tackle complex pricing structures, taxation and regulation issues."

  • The UCP's phased implementation will enable existing systems to continue operating at AMPS while MaxBill completes the data migration process, ensuring a smooth interface with the legacy systems and a painless modernization process. Dr. Parisi concludes, "MaxBill's proven technology and their experience in legacy system replacement was the key factor in choosing MaxBill."

    "We are excited that an established multi-utility provider, such as AMPS has selected MaxBill's innovative technology to be the driving force behind its BSS and long-term business goals," says Himmelman.

    About AMPS
    AMPS supplies utility (electricity, gas, water, heating) and waste management services to residential and business customers in Parma, Italy and the surrounding areas. Born as a provider of electricity services in 1905, AMPS now pursues a dual-fuel strategy, which will regard in the next years to more than 130,000 multi-utility customers. The company also supplies district heating in two different sections of Parma, which will significantly increase after the start-up, foreseen in 2005, of a new 400 MW CCGT plant. Since the beginning of the millennium, AMPS has operated an integrated water system responsible for gathering and purifying water for the city of Parma and its surrounding communities.

    For more information, visit the AMPS web site www.amps.it.

    About MaxBill
    MaxBill provides high quality, complete, cost-effective financial solutions for service providers worldwide. MaxBill delivers a convergent, carrier-grade platform to support the advanced and evolving business needs of both traditional (wireline, wireless, utilities) and next generation (3G, PLC and IP) services. MaxBill combines a powerful and scalable next-generation billing engine, service-enabling platform and customer-centric CRM powered by universal workflows on a Universal Consolidating Platform (UCP). MaxBill is unique in offering a comprehensive solution that is both modular and rapidly deployable. Providers can achieve service and revenue assurance, using one flexible, component-based solution.

    Contacts:
    Roy Safit
    MaxBill Ltd
    Tel:+44 208 324 1585
    Fax:+44 208 324 1720
    roys@maxbill.com

    Dr. Carlo Parisi
    AMPS S.p.A
    T: +39 0521 248381
    F: +39 0521 248268
    c.parisi@amps.pr.it