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- AMPS S.p.A Selects MaxBill to Replace Legacy
Customer Care and Billing Systems
MaxBill Brings its Experience in Telecom CRM and Billing to
the Utilities Market
- Parma, Italy - December 3, 2002 - AMPS announced today that
it has chosen MaxBill to replace its existing legacy customer
care and billing systems with the MaxBill UCP (Universal Consolidating
Platform). The UCP will take AMPS beyond integrated CRM and Billing
by streamlining business processes and enabling complete service
and revenue assurance.
- Since its establishment in the beginning of the twentieth century,
AMPS has been a recognized leader and pioneer in the Italian utility
market. In 1999, AMPS made an important step in its expansion
plan by entering the telecom and IT markets through the acquisition
of an important sharing with Albacom in ALBACOMAMPS and IT.City
S.p.A; AMPS also acquired the electricity network distribution
system in Parma from the leading Italian Utility, ENEL.
- "As AMPS strives to be the leading multi-utility provider,
MaxBill's UCP will bring us unprecedented capabilities in the
competitive and newly deregulated utilities market. In January
2003, when the Italian privatization laws come into effect, AMPS
will be split into services and network companies. By using MaxBill's
convergent platform, these independent bodies will interact and
share operational workflows," explains AMPS IT Manager, Dr.
Carlo Parisi.
- "The UCP gives convergence a new meaning," says MaxBill's
Chairman, Hadar Himmelman. "It will benefit providers of
various vertical markets, such as fixed-line and mobile telephony
as well as IP and multi-utility services. MaxBill can provide
them with tailor-made localization packages to successfully tackle
complex pricing structures, taxation and regulation issues."
- The UCP's phased implementation will enable existing systems
to continue operating at AMPS while MaxBill completes the data
migration process, ensuring a smooth interface with the legacy
systems and a painless modernization process. Dr. Parisi concludes,
"MaxBill's proven technology and their experience in legacy
system replacement was the key factor in choosing MaxBill."
"We are excited that an established multi-utility provider,
such as AMPS has selected MaxBill's innovative technology to be
the driving force behind its BSS and long-term business goals,"
says Himmelman.
About AMPS
AMPS supplies utility (electricity, gas, water, heating) and
waste management services to residential and business customers
in Parma, Italy and the surrounding areas. Born as a provider
of electricity services in 1905, AMPS now pursues a dual-fuel
strategy, which will regard in the next years to more than 130,000
multi-utility customers. The company also supplies district
heating in two different sections of Parma, which will significantly
increase after the start-up, foreseen in 2005, of a new 400
MW CCGT plant. Since the beginning of the millennium, AMPS has
operated an integrated water system responsible for gathering
and purifying water for the city of Parma and its surrounding
communities.
For more information, visit the AMPS web site www.amps.it.
About MaxBill
MaxBill provides high quality, complete, cost-effective
financial solutions for service providers worldwide. MaxBill
delivers a convergent, carrier-grade platform to support the
advanced and evolving business needs of both traditional (wireline,
wireless, utilities) and next generation (3G, PLC and IP) services.
MaxBill combines a powerful and scalable next-generation billing
engine, service-enabling platform and customer-centric CRM powered
by universal workflows on a Universal Consolidating Platform
(UCP). MaxBill is unique in offering a comprehensive solution
that is both modular and rapidly deployable. Providers can achieve
service and revenue assurance, using one flexible, component-based
solution.
Contacts:
Roy Safit
MaxBill Ltd
Tel:+44 208 324 1585
Fax:+44 208 324 1720
roys@maxbill.com
Dr. Carlo Parisi
AMPS S.p.A
T: +39 0521 248381
F: +39 0521 248268
c.parisi@amps.pr.it
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