Home MEC Solutions Goes Live at Factium with MaxBill’s Customer Care and Billing Solution January 18th, 2005, London, United Kingdom – MaxBill announced today the successful implementation of its Wireless Package for MEC Solutions, a multi-company mobile provider and Mobile Virtual Network Enabler (MVNE), together with Factium, a billing outsourcing company. MaxBill offers a highly scalable solution with off-the-shelf functionality, allowing a rapid implementation and rollout. MaxBill’s Wireless Baseline supports multiple standards such as, GSM, GPRS and 3G. MEC Solutions markets branded mobile services tailored to customer lifestyles for large retail companies. Factium, a billing and collections service provider, manages MEC Solutions’ full invoicing process and help desk functionality. With MaxBill, MEC Solutions’ end-to-end mobile services are enhanced with state-of-the-art Customer Care, Provisioning, Billing and Web Self Care functionality. “Successful MVNOs provide customers with smooth service launching and seamless mobile value chain management, while capitalizing on a special affinity to the brand’s customers. MEC Solutions meets the needs of MVNOs with a mobile offering that is fine-tuned to the brand experience and lifestyle of callers,” said Michel Zwijnenberg, Executive Director at MEC Solutions. “MaxBill enables us to maximize our services and facilitate our ‘best-of-breed’ solution throughout the MVNO value chain. With a fully integrated customer management platform, MaxBill ensures customer retention and effective competition by enabling the introduction of new products and services.” “Given the evolving customer care and billing requirements of emerging service providers, it was natural for MEC to seek an outsourced service model,” says Matthijs Kamp, Factium CTO. “Factium provides MEC with the ability to focus on the critical process of customer acquisition while outsourcing the customer care and billing operation to Factium.” Roy Safit, Director of Corporate Business Development for MaxBill, noted: “MaxBill’s goal is to provide the tools for any service provider to diversify its offering with a product mix that is unmatched, using MaxBill’s architectural advantage of a fully integrated customer view. With MaxBill as a partner, MEC Solutions enters the forefront of the MVNO realm from the outset, and provides its customers with exceptional added value, otherwise only available to experienced market players.” ABOUT MAXBILL MaxBill provides high quality, complete, cost-effective financial solutions for service providers worldwide. MaxBill delivers a convergent, carrier-grade platform to support the advanced and evolving business needs of both traditional (wireline, wireless, utilities) and next generation (UMTS, GPRS, broadband, IP) services. MaxBill combines a powerful and scalable next-generation billing engine with customer-centric Customer Relationship Management powered by universal workflows on a consolidated platform. MaxBill is unique in offering a comprehensive solution that is modular and rapidly deployed. Providers can achieve service and revenue assurance, using one flexible, component-based solution. Contacts: Michal Tanhum-Naor MaxBill Ltd Tel:+972 3 930 5520 Fax:+972 3 930 5521 michaln@maxbill.com