Home Revenue Assurance Download PDF files Click here to see our whitepapers and download pdf's   Triple Play      Product for      Cable Operators   Revenue Assurance      for Today's Next-      Generation -      Marketplace   Hybrid Prepaid and      Postpaid Billing      Challenges In today's rapidly growing and dynamically changing industry, service providers are seeking innovative ways to maintain and enlarge their customer base and to enhance revenues. To be competitive, providers are offering expanded services and crafting new sales campaigns, discounts and promotions for immediate testing and implementation.   Billing systems seem encumbered with points of error amounting to leakage in the revenue chain. To prevent frustration on both sides of business, in the form of loss of income and customer churn, providers must refocus their priorities and examine the different areas of their organizations in terms of revenue assurance, the ability to ensure that all revenue is accurately captured. MaxBill provides a unique solution that fits the fast-paced business environment of the service provider by aligning the internal and external processes that can impact revenue. MaxBill quantifies the solution to enhance revenue assurance by identifying the areas where providers are challenged to maximize revenue and minimize revenue loss. The MaxBill solution provides revenue assurance at all stages of providing services: Early detection of errors that are usually neglected during the early stages of rating and billing due to lack of time or resources Ability to automatically check large and representative samples of invoices Analysis of customer consumption trends Effective auditing, focusing on exceptions Utilization of easily updateable auditing rules Visibility of knowledge: always see why or how an error was detected MaxRate - MaxBill's powerful standalone rating engine, is convergent, service-neutral and carrier-grade designed to rate expanded services, elaborate pricing strategies, discount structures, loyalty schemes and partner reconciliation. MaxRate accounts for all usage and events with audit trail reports for efficient tracking of all operational and financial activities. MaxCare - MaxBill's Customer Care and Billing application, gives providers the tools to enhance customer satisfaction and loyalty, thus reducing customer churn. Customer relationship management, billing and collection use the same workflow mechanism to provide both service and revenue assurance. Autonom-e - MaxBill's web interface, empowers providers' customers with control over their services and accounts. Autonom-e enables providers to optimize the capabilities of the Internet, reducing billing and call center costs while increasing customer satisfaction and loyalty. MaxControl - MaxBill's monitoring and controlling device, delivers essential data in real time to maximize performance and reliability in a single, around-the-clock monitoring device that assesses real-world, business performance. MaxControl supplements business management intelligence with deeply rooted and fully penetrated auditing. MaxBill's comprehensive and flexible software solutions provide the key to effectively managing revenue.